Memory Bunny – Version 1 · Last updated: 15 December 2025
1. About the Service
Memory Bunny ("the App", "we", "us", "our") provides a platform that allows users to create, store, organise, and share digital memories with family and friends, including photos, videos, notes, and other content ("Memory Content").
By registering for or using the App, you agree to these Terms & Conditions ("Terms").
2. Eligibility
- You must be at least 13 years old to use the App.
- If you are under 18, you confirm that you have permission from a parent or guardian.
3. Account Registration
To create an account, we only require:
- An email address
- A display name of your choosing
You are responsible for keeping your account secure and for all activity carried out using your account.
4. Memory Ownership & Access Rights
4.1 Memory Ownership
- The user who creates a memory ("Memory Owner") owns that memory.
- The Memory Owner controls who has access and at what level.
4.2 Roles & Permissions
Memories can be shared with different access levels:
Admin users can:
- Add, edit, and delete memory components
- Approve or reject requests to add content
- Share the memory with other users
- Approve or reject sharing requests
Viewer users can:
- View memory content
- Request to add components (subject to admin approval)
- Request to share the memory with additional users (subject to admin approval)
Users with view-only access cannot add or modify content unless approved by a memory admin.
5. Content You Upload
5.1 Your Content
You retain ownership of all content you upload to the App.
By uploading content, you grant us a limited, non-exclusive licence to store, process, and display that content solely for the purpose of operating and improving the App.
5.2 Responsibility for Content
You are responsible for ensuring that:
- You have the right to upload the content
- The content does not infringe intellectual property rights
- The content is lawful, appropriate, and not harmful
We do not routinely monitor content but reserve the right to review, restrict, or remove content if required by law or to protect users.
6. Super Admin Access
The App includes Super Admin users who:
- Can view all users and memories
- Have full create, read, update, and delete (CRUD) access
- Can access audit logs and content for operational, support, compliance, or safeguarding purposes
This access exists to:
- Investigate reported issues
- Ensure the safety and integrity of the platform
- Meet legal or regulatory obligations
7. Downloads & Future Services
- Users may download photos and videos from memories they have access to.
- Future paid services (e.g. photo printing or merchandise) may be introduced.
Additional terms may apply to paid services and will be presented at the time of purchase.
8. Acceptable Use
You agree not to:
- Upload illegal, abusive, or offensive content
- Attempt to access memories or data without permission
- Disrupt or interfere with the App or its security
- Use the App for commercial purposes without consent
9. Emails & Notifications
We use third-party services to send essential emails (e.g. invitations, notifications, approvals).
We do not send marketing emails without your consent.
10. Analytics
We collect anonymised or pseudonymised usage data to understand how the App is used and improve it.
This data does not include the content of your memories.
11. Suspension & Termination
We may suspend or terminate access if:
- These Terms are breached
- Required by law
- Necessary to protect other users or the platform
You may stop using the App at any time.
12. Limitation of Liability
The App is provided "as is".
To the fullest extent permitted by law:
- We are not liable for loss of content, data, or access
- We do not guarantee uninterrupted or error-free service
- You use the App at your own risk
Nothing in these Terms limits liability where it cannot legally be limited.
13. Changes to These Terms
We may update these Terms from time to time.
Material changes will be communicated within the App or by email.
14. Governing Law
These Terms are governed by the laws of England and Wales.
15. Contact
For questions or concerns, contact us at: help@mmrybnk.com